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Buff CRM — Cookie Policy

DASE Systems Limited
45 Main Street, Leeds, West Yorkshire, LS25 1DS
Company Number: 17333059
VAT Registration: Pending registration with HMRC
ICO Registration: Pending registration with the Information Commissioner's Office

Version 1.0
Effective date: 22 July 2026
Last updated: 22 July 2026


About this policy

This Cookie Policy explains what cookies and similar tracking technologies are used in connection with the Buff CRM Platform, operated by DASE Systems Limited, and how you can control them.

This policy should be read alongside our Privacy Policy, which provides further information about how we handle your personal data more broadly.

If you have any questions about our use of cookies, please contact us at [email protected].


Part 1 — What are cookies

Cookies are small text files that are placed on your device when you visit a website or use a web application. They are widely used to make websites and applications function correctly, to improve efficiency, and to provide information to the operators of those sites.

Session cookies — temporary cookies deleted when you close your browser or end your session. Used to keep you logged in during a single visit.

Persistent cookies — cookies that remain on your device for a set period of time even after you close your browser. Used to remember your preferences across multiple visits.

First-party cookies — cookies set directly by DASE.

Third-party cookies — cookies set by a domain other than the website you are visiting, typically by third-party services the site uses.

We may also use similar technologies such as local storage, session storage, and pixels. Where this policy refers to "cookies", it includes all such technologies unless the context otherwise requires.


Part 2 — The Buff CRM application

This section covers cookies used within the Buff CRM application at app.buffcrm.co.uk.

2.1 Strictly necessary cookies

Strictly necessary cookies are essential for the Platform to function. These do not require your consent under PECR because they are strictly necessary for a service you have requested.

CookiePurposeTypeDuration
sidSession identifier. Keeps you authenticated.SessionSession
system_userIdentifies whether the logged-in user is a system user.SessionSession
user_idStores your user identifier to maintain logged-in state.SessionSession
full_nameStores your display name for use within the interface.SessionSession
csrf_tokenCross-Site Request Forgery protection. Critical security cookie.SessionSession
ioMaintains your real-time connection for live updates.SessionSession
buff_consentRecords your cookie consent preferences.Persistent12 months

2.2 Analytics and performance cookies

We use self-hosted analytics software deployed on our own infrastructure. Your usage data does not leave DASE's servers and is not transmitted to any third-party analytics company.

CookiePurposeTypeDuration
ph_*Set by our self-hosted product analytics tool. Records session activity and feature usage. All data remains on DASE's own servers.Persistent12 months

Analytics cookies are optional. You may decline them without affecting your ability to use the Platform.

2.3 Functional cookies

CookiePurposeTypeDuration
languageRemembers your language preference.Persistent12 months
timezoneRemembers your timezone setting.Persistent12 months
sidebar_stateRemembers whether you have collapsed the navigation sidebar.Persistent30 days

2.4 Security cookies

CookiePurposeTypeDuration
__cf_bmSet by Cloudflare. Distinguishes human users from automated bot traffic.Session30 minutes
_cfuvidSet by Cloudflare. Used for rate limiting to protect the Platform from abuse.SessionSession

Part 3 — The Buff CRM marketing site

This section covers cookies used on the Buff CRM marketing website at buffcrm.co.uk.

3.1 Strictly necessary cookies

CookiePurposeTypeDuration
__cf_bmSet by Cloudflare. Bot protection and traffic management.Session30 minutes
buffcrm_cookie_consentRecords your cookie consent choice on the marketing site.Persistent12 months

3.2 Analytics cookies

We use analytics tools on the marketing site to understand how visitors find and navigate the site. We are committed to privacy-friendly analytics. We will seek your consent before placing any non-essential analytics cookies.

3.3 Attribution cookies

When you arrive via a referral or affiliate link, we set a short-lived session storage entry to preserve attribution parameters through to signup. This is stored in your browser's session storage, not as a cookie, and is transmitted to us only when you complete the signup process.

3.4 Future cookies

We may in future introduce additional cookies on the marketing site. We will update this Cookie Policy before introducing any new cookie categories and will seek your consent for any non-essential cookies before placing them.


Part 4 — Managing your cookie preferences

4.1 Cookie consent

When you first visit the Buff CRM marketing site or the application, you will be presented with a cookie consent banner. You can change your preferences at any time using the cookie settings link in the footer.

4.2 Browser settings

You can control cookies through your browser settings. Guidance for common browsers:

4.3 Do Not Track

Where your browser sends a Do Not Track signal, we will honour that preference and will not set optional analytics or functional cookies.

4.4 Opting out of third-party cookies

Cloudflare cookies are governed by Cloudflare's own privacy policy at cloudflare.com/privacypolicy.


Part 5 — Cookies and personal data

Where cookies involve the processing of personal data, that processing is governed by our Privacy Policy. Cookies that do not involve personal data are still governed by the Privacy and Electronic Communications Regulations 2003 (PECR).


Part 6 — Changes to this cookie policy

We may update this Cookie Policy from time to time. We will notify existing Subscribers of material changes via the Platform or by email. Previous versions are available on request by emailing [email protected].


Part 7 — Contact us

By email: [email protected]

By post:
Data Protection, DASE Systems Limited, 45 Main Street, Leeds, West Yorkshire, LS25 1DS

You also have the right to lodge a complaint with the Information Commissioner's Office: ico.org.uk | 0303 123 1113

This Cookie Policy was last updated on 22 July 2026 and is effective from 22 July 2026.